Privacy Policy

Last Updated: August 2026

1. Introduction

Infinity Mind Body Naturopathic ("we," "our," or "us") is committed to protecting the privacy of individuals who visit our website and engage our services. This Privacy Policy explains how we collect, use, maintain, and protect information obtained through our website at https://contact.infinitynaturopathic.com/ and related communications.

2. Information We Collect

We may collect the following personal information when you contact us or use our services:

  • Name, email address, and phone number
  • Mailing or business address
  • Health concerns, appointment information, and service requests
  • Messages and communications submitted through our chat widget or other contact methods
  • Information submitted through email, telephone, or text communications

3. Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address and approximate geographic location
  • Browser type, device type, and operating system
  • Pages visited and time spent on those pages
  • Referring website or source
  • Date and time of your visit and website interaction data

4. Cookies

Our website may use cookies and similar tracking technologies to enhance your experience and analyze website usage. Cookies are small data files stored on your device. You may adjust your browser settings to decline cookies, though this may affect certain website functionality.

5. How We Use Information

We use collected information to:

  • Respond to inquiries and provide requested services
  • Schedule and manage appointments
  • Provide customer support and service-related updates
  • Send appointment reminders and follow-up communications
  • Improve our website and service offerings
  • Maintain business records and comply with legal obligations
  • Send marketing communications where appropriate consent has been obtained

6. SMS / Text Messaging

When you provide your mobile phone number and consent to receive text messages, we may use SMS to communicate with you. Text messages may include service information, appointment reminders, customer support responses, and — where separately authorized — promotional communications.

  • Message and data rates may apply.
  • Message frequency may vary based on your interactions with us.
  • You may opt out at any time by replying STOP to any message.
  • For assistance, reply HELP or contact us using the information below.
  • Consent to receive marketing text messages is not a condition of purchasing goods or services.

7. Mobile Information and SMS Consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. How We Share Information

We do not sell, rent, or trade your personal information. We may share information with trusted service providers who assist us in operating our business — such as scheduling platforms, communication tools, and administrative support — subject to confidentiality obligations. We may also disclose information when required by law.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, and comply with legal obligations. When information is no longer needed, we take reasonable steps to securely delete or de-identify it.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of information transmitted to or stored by us.

11. Third-Party Links

Our website does not contain links to third-party websites. If you independently access third-party websites, we are not responsible for their privacy practices and encourage you to review their respective privacy policies.

12. Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

13. Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to access, correct, or request deletion of information we hold about you. To exercise any applicable rights, please contact us using the information in Section 16 below.

14. Marketing Communications

You may opt out of marketing email communications at any time by following the unsubscribe link included in our emails. To opt out of marketing text messages, reply STOP to any message. These opt-out preferences do not affect service-related or appointment communications.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

16. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Infinity Mind Body Naturopathic
924 Anacapa St Ste 2x, Santa Barbara, CA 93101
[email protected]
(805) 398-6381